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NEWLY trained emergency medical dispatchers, or EMDs, have received their certifications for completing updated training in taking emergency calls.
The certification is a validation that Guam’s emergency call-takers are providing quality services. The staff has received training that is current to national standards.
The emergency dispatchers are a vital part of the emergency responders community. According to the Guam Fire Department, all calls for medical, fire and law enforcement emergencies are handled by the EMDs.
Not only is the certification important for Guam residents, it also recognizes the EMDs for their oftentimes unrecognized efforts.
“I think the community and the people of Guam, they always see the end result: the fire truck, the ambulance coming to help, the doctors, the nurses, and the hospital saving people’s lives. But the initial and most vital process of getting started is work of the EMDs and often they’re faceless. Family members can look at the firefighter, police, nurse, doctor. But the face behind the voice deserves the appreciation for their jobs. It’s a great step in having them nationally certified and meeting the standard that is set,” stated Lt. Dean Aguon, EMD instructor.
Those who received the acknowledgement and certification were Firefighter I Mathew H.R. Iglesias; EMD supervisors Paul S. Rolinski, John T. Burch and James A. Pangelinan; and emergency dispatchers Cherika L. Chargualaf, Christine Q. Taimanglo, Junishia M. Doyle, Camreley A. Pereda, Katrina B. San Nicolas, Mary E. Santos, Peter J. San Nicolas, Matthew M. Sablan, Nadine F. Castro, Nathan T. Paco, Gordon G. Blackmon IV, and Joycelene S.A. Chaco.